9/22/2023 0 Comments Refund steam![]() If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: Steamforged Games Ltd, Osprey House, 217-227 Broadway, Salford, ENG, M50 2UE, United Kingdom. If you need to exchange it for the same item, send us an email at and send your item to: Steamforged Games Ltd, Osprey House, 217-227 Broadway, Salford, ENG, M50 2UE, United Kingdom. We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted: (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our error.Īny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. ![]() To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. The Last of Us Part 1 is available on PC and PS5.Our policy lasts 30 days. ![]() Many gamers may now see that delay as attempted damage control, with speculation rampant about what state the game would have launched in without a delay. Naughty Dog's decision to delay The Last of Us on PC by a month seemed to be a good sign that the studio was committed to getting it right. The critical success of The Last of Us TV show helped build a huge amount of hype for the release, with many ready to experience Joel and Ellie's story in video game form for the first time. The studio has already released some small hotfixes, although it doesn't appear to have massively solved the bulk of the issues which seem to be bigger tasks to solve. Naughty Dog has already acknowledged player concerns about The Last of Us on PC, so fixes should be incoming as soon as possible. With many players now choosing to simply refund their game, hopefully Naughty Dog can take charge of fixing the port in the coming weeks before player spirits get any worse. With The Last of Us being review-bombed on Steam among constant reports of performance problems and glitches, it's no surprise that players want their money back. ![]() There were similar reports when Cyberpunk 2077 was launched as one of the most notorious video game releases of all time. While Steam operates a guaranteed refund policy for players with under two hours played in a game no more than two weeks after purchase, there have been high-profile cases in the past where the platform has expanded this. The refunds for the game were pointed out in a Reddit thread by user Turbostrider27. RELATED: Last of Us PC Players on Epic Games Store Can Unlock Exclusive Cosmetic Iron Galaxy was also in charge of the Uncharted: Legacy of Thieves Collection PC port, and many of the issues seen in that title also seem to be plaguing The Last of Us. Pre-release, some gamers expressed concern that Iron Galaxy would be handling the port, after it was infamously responsible for the Batman: Arkham Knight PC port disaster. With Sony's continuing commitment to bringing its biggest titles to PC, having this happen to one of its flagship franchises is the nightmare scenario. ![]() On launch day, The Last of Us players were reporting hour-long load times before even being able to play the game. The PC release of The Last of Ushad been anticipated for some time, but gamers haven't been particularly satisfied with the product they've received.Įarly days for the game on PC have been rough, to say the least. Amid controversy about the game's performance, PC gamers are being granted Steam refunds for The Last of Us. ![]()
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